Cloud Native

Making Discovery Affordable

Merlin’s cloud-native architecture provides a better way to deliver our software along with a wide range of pricing options to fit both your needs and your budget. Each of our sites resides in its own secure cloud environment, which allows us to offer customizable security, size systems to individual needs and offer different pricing options for our clients. 

In short, we’re using the cloud the way it was meant to be used.

Single Tenant Architecture

Merlin is unique in offering a single-tenant architecture for its clients. What does that mean? It means that every client site resides in its own VPC (virtual private cloud) and runs on separate hardware and software. 

In designing the Merlin platform, we eschewed the traditional multi-tenant architecture where one system supports multiple clients and data is commingled. Instead, each site lives in its own secure environment relying on dedicated servers for search and database functions. Documents are stored securely in dedicated S3 (storage) buckets. 

When you move to the cloud there are important reasons to use a single tenant architecture: 

  • Data and documents can be secured far more effectively when they reside in a separate Virtual Private Cloud, accessible only by an individual client. 
  • We can quickly place individual sites anywhere in the world, including behind client firewalls and even in a government FedRamp environment. 
  • We can customize security measures for each site in accordance with data sensitivity and client needs
  • We can size matters to the needs of the case, supporting both the smallest and the largest matters, changing server numbers and capabilities with a few clicks.
  • Clients can turn matters on and off at will, lowering costs when the site is not active.

Single tenant architecture is critical in the cloud era because it allows our clients to use cloud resources the way they were meant to be used–sizing each installation to meet specific client requirements while retaining the ability to quickly increase resources when needed. 

Thus, if a small matter suddenly needs to grow because of an unexpected data dump, we can quickly add servers to support the need. If our client needs to ramp up review, we can expand the site to support hundreds of users. And, drop it down once the review has ended. 

Most search and review vendors who moved to the cloud simply replicated their existing data center architecture without thought to the unique capabilities of a cloud environment. We had the chance to start fresh and chose a new approach that takes advantage of the cloud. 

In short, we’re using the cloud the way it was meant to be used. 

Cloud Native Design

We built our software cloud native from the start, using the latest technology designed specifically to take advantages of the Amazon cloud. We chose a single tenant architecture for better security and because it provided a wider range of site configuration and pricing options.

John Tredennick, CEO and Founder

Cloud Utility Pricing™

Our cloud-native architecture allows us to offer you a range of pricing options to fit both your needs and your budget. License our systems by the day, week or month. Or, secure even better pricing by reserving our platform for a year or longer. 

Pay by the Hour, Day or Week

Depending on platform configuration and needs, you can elect to license the site by the hour, day or week.  Pay for what you need, when you need it. 

Spin Up or Spin Down

Hibernate your site during slow periods to reduce hosting costs until you need it again.  With an extended contract, move cases on or off the platform as you need them, paying only for active site.

Or Choose Traditional Monthly Pricing

Choose the traditional model with most services included in a fixed monthly price. If your matter settles you can shut down your site and stop the billing at the end of the month.

Discounts for Longer Terms

Hibernate your site during slow periods to reduce hosting costs until you need it again.  With an extended contract, move cases on or off the platform as you need them, paying only for active site.

Ultimately, you decide how and when to use our platform. That’s the benefit of Cloud Utility Pricing.

Take Advantage of the Cloud

Give us a call to discuss our unique architecture and Cloud Utility Pricing.
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