Automate compliance workflow, review documents and reduce costly mistakes.

Compliance Workflow

Our clients are legal innovators who are driven by the need to streamline workflow, reduce errors and automate repetitive tasks. They seek to drive down compliance costs and increase accuracy by relying on software automation rather than manual processes. 

Our flagship product, Merlin Comply, is an API-driven, automated workflow platform designed to help clients meet regulatory obligations while reducing or eliminating costly mistakes. Built as a series of reusable components, Merlin Comply can be customized to your specific workflow needs. 

Merlin Comply™

We designed Merlin Comply to manage document review by legal professionals across offices, organizations and oceans. 

Merlin Comply can be customized to meet a variety of workflow requirements and we are happy to add modules to fit your needs. We start with five core elements, including:

The Merlin Compliance Platform

  • User rights management
  • Document upload and processing
  • Flexible rules and workflow engine
  • Search and analytics
  • Rules-based workflow

Built on a cloud-native architecture, the system can be tailored to operate 24/7, set to run only during business hours, or spun down when not in use to save on operating costs. The application and its underlying data can be stored and managed securely in any of the AWS regions located around the world.

We can customize Comply to fit most compliance and legal process needs and provision it for speed and redundancy per your requirements.

After all, we have built more than a dozen of these systems for some of the largest companies and law firms in the world.

How Can I Use It?

The answer is simple. Use our platform for almost everything that involves people, paper and work processes, particularly when the team works across offices, organizations and oceans.

The only limit is your imagination and  recognition of the breadth of work processes that can be improved through automation and centralization.



Accounts Receivable Manager Communications Advisor

Situation: A leading national law firm, Actuate Law LLC, asked us to build a system their clients could use to keep up with the latest federal, state and local regulations for debt collection, and to allow them to audit their agencies’ collection efforts across the country.

Problem: Accounts receivable managers manage billions in overdue accounts across the U.S.

  • They face complex regulations by federal, state and local authorities.
  • Traditional collection processes are manual and error prone.
  • There is no easy way to get the latest updates on law and regulatory changes.

Facing substantial liability for violations of the Fair Debt Collection Practices laws,  clients needed a faster, more consistent way to track changes in regulations across the fifty states and to audit service providers in order to catch problems before they became serious.

Solution: ARM Communications Advisor

ARM Dashboard

Results: Working with the law firm, we built the Accounts Receivable Management (ARM) Communications Advisor. It integrates legal advice and rule-based alerts into a search and review platform for fair debt collections practice auditing. Once they subscribe to this next-generation compliance system, clients can rest easy knowing their debt collection agencies are following the latest federal, state and local laws, all of which they can easily demonstrate to upstream clients (original debt holders) and to government regulators through regular audit reports.

More Case Studies

Read some of our other case studies to get a better idea of the length and breadth of our experience in building compliance applications.

In 2003, we built a system to allow AIG’s reinsurers to request and review insurance files online for due diligence purposes.

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We built a system to manage the legal review of marketing collateral for the largest timeshare company in the world. 

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Our system allowed our real estate insurer (largest in the world) to offer and manage claims for environmental coverage across the U.S.

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Our insurance client used this system to manage thousands of legal claims and appeals, allowing professional teams to collaborate on legal strategy and decision making. 

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This system allowed our client to manage the analysis of its largest insurance claims (excess claims), and set reserve limits, with a workflow that ran from the adjuster through a series of managers to the CEO. 

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This system, built in the 1990s, allowed a national grocery chain to manage its labor claims, docket and cases. 

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Want to Learn More?

We build each compliance system after extensive consultation with you and your team. We haven't missed the mark yet.
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