AI Services
Transform information into intelligence with our AI-powered services.
Merlin AI Services processes raw files—scanned documents, emails, transcripts, medical records, handwritten notes—and transforms them into searchable, organized, and summarized intelligence.
Our suite of AI-powered, automated services handles the work that legal teams traditionally outsourced to litigation support providers or sent overseas: extracting text from scans, separating document collections, coding metadata, and creating summaries.
The traditional, human-driven approach was slow, error-prone, and expensive—often taking days or weeks to complete. Each of our services works independently, or you can combine them into a complete document intelligence pipeline. The result is consistent, high-quality output delivered overnight at a fraction of traditional processing costs.
Why We Built These Services
We developed these GenAI services to solve a fundamental problem we encountered while building our Alchemy document intelligence platform. To deliver truly intelligent document analysis, we needed better, more accurate text extraction and document processing than what traditional methods could provide.
Initially, we created these services for internal use—to feed our AI-powered Alchemy platform with the high-quality document intelligence it needed to deliver exceptional results. But as we refined these capabilities, we realized that legal teams, investigators, and organizations everywhere faced the same challenges we did: slow, expensive, and often inaccurate manual document processing.
That’s why we created our GenAI Services Division—to bring these powerful document intelligence capabilities to everyone, whether you use our Alchemy platform or not. These services work independently or can seamlessly integrate with any existing technology stack.
A Document Intelligence Pipeline
Merlin transforms raw documents into structured, searchable, and summarized intelligence through five interconnected services. These services work together as a complete document intelligence pipeline, but you can use any individual service on its own.
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Merlin Textract™
Next-Generation OCR for Complex Documents
AI-powered OCR and handwriting extraction that converts scans, images, notes, and mixed-format PDFs into searchable text—handling printed documents, handwriting, and complex layouts that traditional OCR systems miss.
Key Capabilities:
- Processes both printed and handwritten content with exceptional accuracy.
- Maintains document structure and critical relationships between elements.
- Scales efficiently from hundreds to millions of pages.
- Handles complex formatting without manual configuration.
Perfect for: Discovery teams, investigators, healthcare organizations, and any team dealing with scanned documents or handwritten content.
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Merlin Unitizer™
The Smart Way to Split, Organize, and Conquer Large PDFs
Automated separation of large PDF collections into individual, organized documents with intelligent boundary detection. Unitizer recognizes document breaks, splits massive files into properly separated documents, and organizes your collection for review.
Key Capabilities:
- Intelligently detects document boundaries in large PDF files.
- Separates and organizes documents automatically.
- Handles mixed document types and formats.
- Processes collections of any size overnight
Perfect for: Litigation support teams, corporate legal departments, and anyone managing large production sets or document collections.
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Merlin MetaSummary™
Automated Document Coding and Summarization
Structured metadata extraction including dates, authors, recipients, document types, participants, and custom fields—exported in CSV or other common load formats for any review platform. MetaSummary replaces slow, error-prone manual coding with consistent AI-powered extraction.
Key Capabilities:
- Automatically extracts key metadata: dates, authors, recipients, document types.
- Customizable field extraction based on your review needs.
- Delivers results overnight vs. days or weeks for manual coding.
- Exports in standard load file formats for any review platform
Perfect for: Litigation support companies, corporate legal departments, and law firms looking to eliminate offshore coding dependencies.
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Merlin Project Summaries™
Consolidate Insights and Surface Patterns Across Entire Collections
Cross-document summaries that consolidate insights and surface patterns, themes, or topics across entire collections. Project Summaries provide the strategic overview you need for early case assessment, investigations, and trial preparation.
Key Capabilities:
- Analyzes patterns and themes across entire document sets.
- Identifies key issues, events, and relationships.
- Delivers consolidated intelligence for strategic decision-making.
- Ideal for early case assessment and investigation planning.
Perfect for: Litigation partners, investigators, corporate counsel, and anyone conducting complex document analysis.
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Merlin Summarize™
AI-Powered Document Summaries: Key Facts, Custom Formats (Word/PDF)
Concise or detailed AI summaries of individual documents that highlight key facts, participants, and issues—delivered in clean, editable Word or PDF. Choose short-form summaries for quick review or detailed paragraph summaries for comprehensive analysis.
Key Capabilities:
- Generates accurate summaries capturing key facts, issues, and events.
- Multiple format options: short-form or detailed paragraphs.
- Consistent quality across high-volume document collections.
- Delivered in Word or PDF for easy review and editing.
Perfect for: Legal teams conducting document review, investigators analyzing case materials, and organizations needing quick document intelligence.
Domain-Specific Intelligence Services
Beyond our document intelligence pipeline, we offer specialized services purpose-built for specific legal workflows.
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TranscriptPartner™
AI-Powered Deposition and Hearing Summaries
Transform lengthy deposition and hearing transcripts into comprehensive, multi-layered summaries in hours, not days or weeks.
Key Benefits:
- Reduce summary costs by up to 95% compared to manual efforts.
- Overnight delivery for transcripts of any length.
- Direct links from summary statements to underlying testimony.
- Multiple format options (PDF, Word) with customizable layouts
Perfect for: Law firms, court reporting companies, corporate legal departments, and litigation support providers.
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MedPartner™
Medical Record Intelligence for Legal Cases
Process and analyze complex medical records, delivering organized, actionable summaries for legal and insurance teams.
Key Benefits:
- Process medical records exceeding 20,000 pages overnight.
- Comprehensive analysis for pennies per page vs. weeks of manual review.
- Three-tier intelligence system with direct links to source records.
- Identifies critical treatment patterns, discrepancies, and liability indicators.
Perfect for: Personal injury attorneys, insurance companies, medical malpractice firms, and workers’ compensation specialists.
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ReviewPartner™
GenAI-Powered Document Review
Transform document review from an expensive, time-consuming manual process into an efficient, consistent workflow powered by GenAI. Our hybrid approach combines advanced AI technology with expert human oversight to deliver faster results, higher accuracy, and 70-85% cost savings compared to traditional manual review.
Key Benefits:
- Reduce review costs by 70-85% while maintaining superior consistency and accuracy
- Complete reviews in days, not weeks—AI analyzes thousands of documents per hour while continuously learning what matters most
- Defensible process following established TAR and CAL protocols with statistical validation and complete documentation
- Three review types available: Responsive, Privilege, and Specialized reviews with custom prompts tailored to your case requirements
Perfect for: Law firms, corporate legal departments, litigation support companies, and wholesale partners managing high-volume document review projects.
A Smarter Alternative to Manual Processes
Merlin’s AI services deliver the speed, accuracy, and consistency manual processes can’t match:
- Fast: Overnight results; 48 hours for multi-step pipelines
- Accurate: Consistent, high-quality output with no human variability
- Cost-Effective: A fraction of the cost of manual coding
- Scalable: Serverless computing runs processes in parallel
- Platform-Agnostic: Load files into any review system
- Secure: Processed in private, locked-down AWS environments
Merlin turns even your toughest document sets into organized, actionable intelligence—quickly and consistently.
Why Choose Merlin GenAI Services?
Built for Legal Professionals
Each service is purpose-built for the unique challenges of legal and investigative work, not adapted from general-purpose AI tools.
Enterprise-Grade Security
All services operate in locked-down AWS Virtual Private Cloud environments with enterprise-grade security protocols.
Proven at Scale
Currently processing thousands of documents monthly for some of the world’s largest court reporting companies and law firms.
Platform Independent
While these services enhance our Alchemy platform, they integrate seamlessly with any discovery or document management system.
Quality Guaranteed
Rigorous validation processes ensure accuracy, completeness, and consistent performance at scale. If you’re not satisfied, we’ll make it right.